INTRODUCTION
If you are a UCLA student or UCLA UNEX student who while attending has borrowed from:
- a non-campus-based student loan program and/or
- a campus-based student loan program
AND if you are a UCLA student or UCLA UNEX student who within or at the end of the current term will:
- graduate/separate
- enroll below half-time (under 6 units for undergraduates; under 4 units for graduates)
- take a leave of absence or cease enrollment
Federal regulations and UCLA require that you complete the UCLA Exit Interview/Counseling Process.
Failure to meet exit requirements may result in a hold on your records. An exit hold will prevent access to grades and diploma. Re-enrollment and use of various campus services may also be affected.
BEFORE YOU BEGIN
Please make certain you have available the following:
- Your FSA ID (If FSA ID unavailable/lost, go to http://studentaid.gov/fsa-id/sign-in/landing and request new/duplicate one.)
- Your UCLA Logon ID
- Home and work contact information for your spouse (if applicable)
- Home and work contact information for your parents/guardians
- Home and work contact information for 3 references
(The references cannot be students, or individuals living at the same address with you, your parents/guardians or each other. You may not use your parent/guardian as a reference. It is permitted to list as references siblings who are over 21 years of age and living on their own.) - Computer capable of running the latest versions of either:
- Mozilla Firefox
- Microsoft Internet Explorer
- Apple Safari
- Google Chrome
- Ability to temporarily disable any pop-up blocking software
If you do not know the types of loans you have borrowed, visit MyLoanData here to determine your borrowing history using MyLoanData.
Special message to all exiting UCLA students: Please update your contact information on MyUCLA before proceeding with this exit interview/counseling process.
Special message to all exiting UNEX students: Please update your mailing address by going to the UNEX website at http://www.uclaextension.edu/ and log in to your account via the UNEX 'Student Portal’. Update your profile before proceeding with this exit interview/counseling process.
TO PROCEED
For borrowers who graduated/dropped below half-time enrollment
BEFORE 2025 SUMMER:
If the record system determined it is time for you to exit, you should (have) receive(d) an email notification from UCLA Loan Services inviting you to access the online exit process. If you did receive the notification, please access the online exit process here to sign in with your UCLA Logon ID and begin.
For borrowers who graduate AFTER 2025 SPRING;
For borrowers who drop below half-time enrollment (Summer terms excluded) AFTER 2025 SPRING:
For borrowers of NON-CAMPUS-BASED LOANS
FEDERAL DIRECT LOANS
For those needing to complete exit loan counseling as borrowers of Federal Direct Loans (Subsidized and/or Unsubsidized) or Federal Direct PLUS Loans, log in to your Bruin Financial Aid on MyUCLA with your UCLA Logon ID. Look for the prompt button indicating the exit loan counseling recommended you complete.
For assistance or questions regarding Direct Loan Exit Loan Counseling, contact Financial Aid and Scholarships.
For borrowers of CAMPUS-BASED LOANS
UNIVERSITY/REGENTS, HEALTH PROFESSION, and DREAM LOANS
If the record system determines it is time for you to exit, you will receive as a campus-based loan borrower an email notification from UCLA Loan Services inviting you to access the online exit process for campus-based loans borrowers. If you did receive the notification, please access the online exit process here to sign in with your UCLA Logon ID and begin.
For assistance or questions regarding exit loan counseling for campus-based loans, contact Loan Services.
Please note that upon submission of a completed exit, it will take a minimum of three (3) business days for the completion to update in the UCLA record system.